curl --request POST \
--url 'https://api.flashcat.cloud/insight/incident/export?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"start_time": 1712000000,
"end_time": 1712604800,
"severities": [
"Critical",
"Warning"
],
"export_fields": [
"incident_id",
"title",
"severity",
"created_at",
"seconds_to_close"
],
"description_html_to_text": true
}
'import requests
url = "https://api.flashcat.cloud/insight/incident/export?app_key="
payload = {
"start_time": 1712000000,
"end_time": 1712604800,
"severities": ["Critical", "Warning"],
"export_fields": ["incident_id", "title", "severity", "created_at", "seconds_to_close"],
"description_html_to_text": True
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
start_time: 1712000000,
end_time: 1712604800,
severities: ['Critical', 'Warning'],
export_fields: ['incident_id', 'title', 'severity', 'created_at', 'seconds_to_close'],
description_html_to_text: true
})
};
fetch('https://api.flashcat.cloud/insight/incident/export?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/insight/incident/export?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'start_time' => 1712000000,
'end_time' => 1712604800,
'severities' => [
'Critical',
'Warning'
],
'export_fields' => [
'incident_id',
'title',
'severity',
'created_at',
'seconds_to_close'
],
'description_html_to_text' => true
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/insight/incident/export?app_key="
payload := strings.NewReader("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/insight/incident/export?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/insight/incident/export?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}导出洞察故障
将故障分析列表以 CSV 文件形式导出。响应为 CSV 字节流(Content-Disposition: attachment),不是 JSON 响应包。
curl --request POST \
--url 'https://api.flashcat.cloud/insight/incident/export?app_key=' \
--header 'Content-Type: application/json' \
--data '
{
"start_time": 1712000000,
"end_time": 1712604800,
"severities": [
"Critical",
"Warning"
],
"export_fields": [
"incident_id",
"title",
"severity",
"created_at",
"seconds_to_close"
],
"description_html_to_text": true
}
'import requests
url = "https://api.flashcat.cloud/insight/incident/export?app_key="
payload = {
"start_time": 1712000000,
"end_time": 1712604800,
"severities": ["Critical", "Warning"],
"export_fields": ["incident_id", "title", "severity", "created_at", "seconds_to_close"],
"description_html_to_text": True
}
headers = {"Content-Type": "application/json"}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body: JSON.stringify({
start_time: 1712000000,
end_time: 1712604800,
severities: ['Critical', 'Warning'],
export_fields: ['incident_id', 'title', 'severity', 'created_at', 'seconds_to_close'],
description_html_to_text: true
})
};
fetch('https://api.flashcat.cloud/insight/incident/export?app_key=', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.flashcat.cloud/insight/incident/export?app_key=",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'start_time' => 1712000000,
'end_time' => 1712604800,
'severities' => [
'Critical',
'Warning'
],
'export_fields' => [
'incident_id',
'title',
'severity',
'created_at',
'seconds_to_close'
],
'description_html_to_text' => true
]),
CURLOPT_HTTPHEADER => [
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.flashcat.cloud/insight/incident/export?app_key="
payload := strings.NewReader("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.flashcat.cloud/insight/incident/export?app_key=")
.header("Content-Type", "application/json")
.body("{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.flashcat.cloud/insight/incident/export?app_key=")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Content-Type"] = 'application/json'
request.body = "{\n \"start_time\": 1712000000,\n \"end_time\": 1712604800,\n \"severities\": [\n \"Critical\",\n \"Warning\"\n ],\n \"export_fields\": [\n \"incident_id\",\n \"title\",\n \"severity\",\n \"created_at\",\n \"seconds_to_close\"\n ],\n \"description_html_to_text\": true\n}"
response = http.request(request)
puts response.read_body{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"data": {}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InvalidParameter",
"message": "The specified parameter is not valid."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "Unauthorized",
"message": "You are unauthorized."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "RequestTooFrequently",
"message": "Request too frequently."
}
}{
"request_id": "01HK8XQE3Z7JM2NTFQ5YJ8P9R4",
"error": {
"code": "InternalError",
"message": "We encountered an internal error, and it has been reported. Please try again later."
}
}限制说明
| 项目 | 说明 |
|---|---|
| 速率限制 | 每个账户 10 次/分钟;1 次/秒 |
| 权限要求 | 分析看板查看(on-call) |
授权
在 Flashduty 控制台 账户 → APP Key 中签发的 app_key。调用任何公开 API 时都必须携带。它等同于所属账户的身份凭证,请妥善保管。
请求体
洞察与导出接口共享的过滤参数。severities 至多 3 项,team/channel/responder/incident 过滤条件每项至多 100 条,时间范围不能超过一年。
起始时间,Unix 秒,必须大于 0。
结束时间,Unix 秒,必须大于 start_time。
按团队 ID 过滤,至多 100 项。
按协作空间 ID 过滤,至多 100 项。
按处理人员 ID 过滤,至多 100 项。
按严重程度过滤,至多 3 项。
Critical, Warning, Info, Ok 按故障 ID(MongoDB ObjectID)过滤,至多 100 项。
^[0-9a-fA-F]{24}$作用于故障标题与描述的全文关键字。
标签过滤(精确匹配)。
Show child attributes
Show child attributes
自定义字段过滤(精确匹配)。
底层故障集合的排序字段。
created_at 为 true 时升序,否则降序。
是否仅返回调用者所属团队的数据。若调用者无任何团队,返回空集合。
IANA 时区名(如 Asia/Shanghai),用于解释时间范围。默认使用账户时区。
解决时长下界(秒,包含)。
解决时长上界(秒,不包含)。两端同时设置时,必须大于 seconds_to_close_from。
认领时长下界(秒,包含)。
认领时长上界(秒,不包含)。两端同时设置时,必须大于 seconds_to_ack_from。
导出 CSV 时要包含的列键子集,至多 50 项。仅导出接口会读取。
incident_id, title, severity, progress, channel_id, channel_name, team_id, team_name, created_at, seconds_to_ack, seconds_to_close, closed_by, engaged_seconds, hours, notifications, interruptions, acknowledgements, assignments, reassignments, escalations, manual_escalations, timeout_escalations, assigned_to, responders, description, labels, fields, creator_id, creator_name 导出时是否将描述列中的 HTML 标签转换为纯文本。
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